Returns & Exchanges

At RUNNERS SPORTS, we want you to be fully satisfied with your gear, so we offer a 30-day window for returns and exchanges on all items in original condition. Whether the fit isn't right or you've changed your mind, we are here to ensure your shopping experience remains seamless.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Place the items in their original packaging, ensuring all tags are attached and the products are unworn, then include the printed packing slip.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Refund or Exchange

  Once our warehouse inspects your return, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.